Privacy Policy

Effective date: April 13, 2026

Lion Mountain Consulting, LLC (“LION MTN.”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit lionmtn.com (the “Site”), contact us, or enroll in our SMS messaging program. By using the Site or providing us with your information, you agree to the terms of this Policy.

1. Information We Collect

We collect information that you voluntarily provide to us, including:

• Contact information — name, company, email address, mailing address, and phone number (including mobile number) submitted through our contact forms, consultation requests, or newsletter signup.
• Communications — the content of messages, emails, and SMS texts you send to us.
• SMS consent data — records of your opt-in to receive text messages from us, including date, time, method of consent, and the phone number enrolled.
• Usage data — automatically collected information such as IP address, browser type, pages visited, and referring URLs, gathered through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the consulting services you request.
• Send transactional and account-related communications (appointment confirmations, service updates, follow-ups).
• Send SMS messages for the purposes you have expressly opted in to, such as scheduling, reminders, and service-related notifications.
• Improve our website, services, and customer experience.
• Comply with legal obligations and enforce our agreements.

3. SMS / Text Messaging Program

Consent. We send SMS text messages only to individuals who have expressly opted in by submitting a form on our website, signing a written agreement, or otherwise providing explicit consent to be contacted by text.

Program description. The LION MTN. SMS program is used to send consultation confirmations, appointment reminders, service updates, and follow-up communications related to consulting engagements.

Message frequency. Message frequency varies based on the nature of your engagement with us. You will not receive more than is reasonably necessary to fulfill the purpose you opted in for.

Message and data rates. Message and data rates may apply depending on your mobile carrier plan.

Opt-out. You can cancel the SMS service at any time by texting “STOP” to the number from which you received a message. After you send “STOP” we will send you a confirmation message, after which you will no longer receive SMS messages from us. To rejoin, sign up as you did the first time and we will resume sending messages to you.

Help. If you are experiencing issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out directly at hello@lionmtn.com.

Supported carriers. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, US Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers.

4. How We Share Information

We do not sell your personal information. We share information only as described below:

• Service providers. Vendors that help us operate our business (such as email delivery, CRM, hosting, and SMS aggregators like Twilio) may process information on our behalf under written contracts that restrict their use of the data.
• Legal requirements. We may disclose information if required by law, subpoena, or valid legal process, or to protect the rights, property, or safety of LION MTN., our customers, or others.
• Business transfers. If LION MTN. is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

We do not share SMS opt-in data or consent with third parties or affiliates for marketing or promotional purposes under any circumstance.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to remember preferences, measure traffic, and improve functionality. You can control cookies through your browser settings. Disabling cookies may affect some Site features.

6. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. SMS consent records are retained for the duration of your enrollment and a reasonable period thereafter to demonstrate compliance.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete personal information we hold about you.
• Withdraw consent to marketing communications at any time.
• Opt out of SMS messaging by replying “STOP”.
• Request a copy of your personal information in a portable format.

To exercise these rights, email us at hello@lionmtn.com.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission over the Internet is 100% secure, however, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.

10. Third-Party Links

The Site may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” at the top of this page shows when it was last revised. Material changes will be posted on this page, and where appropriate, we will provide notice through the Site or by other means.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at: