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Full Funnel Five9 Consulting & Implementation for Outbound and Inbound Sales Contact Centers
About Us
LION MTN. is the Go-To Five9 Certified Implementation Partner for Outbound and Inbound Sales Contact Centers.
Our exclusive focus on Five9 means unparalleled expertise in every aspect of the platform, from outbound sales optimization and inbound attribution to custom development and AI integration. We deliver best-in-class strategies for connect rate optimization, number reputation management and rotation, and TCPA compliance that maximize agent utilization and lead value.
Whether you need a full Five9 implementation, ongoing managed services, project-based consulting, or comprehensive contact center audits, we provide the deep expertise and proven methodologies to transform your customer experience operations. From initial deployment to advanced customizations, we ensure your Five9 environment operates at peak performance while maintaining compliance and competitive advantage.
Our Mission
To accelerate business transformation through innovative technology solutions.
Our Vision
To be the trusted technology partner that enables businesses to reach new heights.
Our Values
Excellence, innovation, and unwavering commitment to client success.
What We Specialize In
Our comprehensive Five9 expertise spans every aspect of contact center operations from Outbound sales optimization to Inbound interaction attribution. We deliver specialized solutions and flexible service models to maximize your Five9 investment.
Outbound Sales Optimization
Best-in-class outbound strategies including connect rate optimization, number reputation management, and spam avoidance strategies that maximize agent utilization and lead value.
Inbound Contact Center Solutions
Comprehensive inbound solutions including marketing attribution, attribution modeling, workflow automation, and seamless customer experience optimization.
Omnichannel Solutions
Complete omnichannel integration including SMS, Email, WebChat, and other communication channels seamlessly integrated with your Five9 environment.
Compliance & Regulatory
Expert compliance management including 10DLC registration, TCPA compliance strategies, and regulatory adherence to ensure your campaigns stay compliant.
Five9 Custom Development
Tailored Five9 applications, custom integrations, real-time monitoring solutions, and bespoke workflow automation built specifically for your business requirements.
AI & Analytics Integration
Advanced AI integration with platforms like CallMiner, Gryphon.ai, LevelAI, and AI bot implementations including Regal and Replicant for enhanced contact center intelligence.
Long-Term Managed Services
Ongoing Five9 optimization, maintenance, and support services to ensure your contact center operates at peak performance with continuous improvements.
Project-Based Consulting & Audits
Comprehensive contact center audits, marketing attribution funnel audits, technology consulting, and project-based Five9 implementations and improvements.
Ready to transform your business with our expertise?
Technology Partners & Integrations
Our comprehensive Five9 ecosystem expertise includes seamless integrations with leading CRMs, AI platforms, communication tools, and compliance solutions. We deliver unified customer experiences across your entire technology stack.
CRM Platforms
Seamless Five9 integrations with leading CRM systems
Salesforce
Complete Five9-Salesforce integration with advanced call handling, screen pops, and custom workflows.
Zendesk
Support ticket integration with Five9 for unified customer service experiences.
HubSpot
Marketing automation and Five9 integration for inbound and outbound campaigns.
Zoho CRM
Comprehensive business suite integration with Five9 contact center capabilities.
Go High Level
All-in-one marketing platform integrated with Five9 for complete customer lifecycle management.
Microsoft Dynamics
Enterprise-grade CRM integration with Five9 for complex business operations.
ServiceTitan
Field service management platform integrated with Five9 for service-based businesses.
NetSuite
ERP and CRM integration with Five9 for unified business management.
ServiceNow
IT service management platform integrated with Five9 contact center operations.
ImproveIt360
Home improvement CRM integrated with Five9 for specialized sales workflows.
Velocify
Lead management platform with Five9 integration for high-velocity sales teams.
Lodasoft
Specialized CRM integration with Five9 for industry-specific workflows.
AI & Analytics
Advanced AI and analytics platforms integrated with Five9
CallMiner
Speech analytics and conversation intelligence integrated with Five9 for deep insights.
Gong
Revenue intelligence and conversation analytics integrated with Five9 for sales performance optimization.
LevelAI
AI-powered conversation analytics and agent coaching integrated with Five9 operations.
Regal
AI-powered outbound calling and customer engagement platform integrated with Five9.
Replicant
AI voice bot integration with Five9 for automated customer interactions.
Communication & Compliance
Omnichannel and compliance platforms
Twilio
SMS, voice, and omnichannel communication integrated with Five9 for complete customer reach.
Bandwidth
Voice and messaging services integrated with Five9 for reliable communication infrastructure.
Gryphon.ai
Real-time conversation coaching and compliance monitoring integrated with Five9.
10DLC Registration
Expert 10DLC registration and compliance management for SMS campaigns.
TCPA Compliance
Comprehensive TCPA compliance strategies and implementation for outbound campaigns.
DNC.com
Do Not Call list management and compliance integrated with Five9 operations.
Front
Team communication and customer service platform integrated with Five9.
Call Tracking & Data Warehousing
Call tracking, data platforms, and long-term storage solutions
Invoca
Call tracking and conversation intelligence integrated with Five9 for attribution analysis.
Ringba
Call tracking and affiliate marketing platform integrated with Five9 operations.
CallRails
Call tracking and analytics platform integrated with Five9 for marketing attribution.
Segment
Customer data platform integration with Five9 for unified customer profiles and analytics.
Snowflake
Long-term data warehousing for Five9 call recordings, transcripts, and analytics data.
Redshift
AWS data warehouse integration for Five9 data storage and advanced analytics processing.
Data Warehouse Solutions
Custom data warehouse implementations for long-term Five9 recording storage and transcript processing.
Broader Contact Center Experience
While Five9 is our exclusive focus, our team brings valuable experience from other platforms
Need a Five9 Integration?
Let us connect your Five9 environment with your existing technology stack for seamless operations.
Contact Us
Ready to transform your business? Get in touch with our experts today.
Get In Touch
We're here to help you navigate your digital transformation journey. Reach out to discuss your project requirements and discover how we can help.
Location
Saratoga Springs, Utah
© 2026 Lion Mountain Consulting, LLC. All rights reserved.